Worldover, AI operating system for substance-based businesses

    Ingredient providers · Cosmetics

    Prove it, send it, win it.

    Trial, documentation and sample move together, so you're never the slow reply that loses the deal.

    Today

    A formulator asks how your ingredient behaves in their emulsion, and the proof is a mock formulation nobody has written down properly.

    Application development runs across hundreds of projects at once: data, testing, formulation creation, customer interaction, samples and sign-off, mostly outside any system.

    With Worldover

    Worldover connects the applications lab, INCI mapping across markets, samples, technical documentation and the customer request in one record.

    Technical selling stops depending on who remembers the last trial.

    The problem

    Why the work is slow today,and what's actually causing it.

    What the working day looks like now

    • 01The applications lab creates mock formulations to show how the ingredient is used, and the record of what was tried is a notebook.
    • 02"Will it work in my emulsion at pH 5.5" is answered from memory, because the last trial that proved it was never written up.
    • 03INCI naming differs by market, and the same ingredient is described differently in three documents.
    • 04Sample requests, trial results and follow-up sit in inboxes, so nobody knows which customer is waiting on what.
    • 05Technical data sheets, allergen statements, nanomaterial statements and heavy metals data are assembled per customer request.

    Why the current stack creates the problem

    • The lab is a revenue function here, because the mock formulation is what makes the customer buy, yet it's the least supported part of the business.
    • Composition with ranges, exact percentages and impurities at ppm is maintained by hand, then copied into every document.
    • Regulatory, quality and commercial each assemble their own version of the same customer dossier.
    • Application projects run in the hundreds at once, and none of them share a workflow.

    The cost of doing nothing

    Formulators wait days for an answer your lab already found last year, and the customer buys from whoever replies first.

    How Worldover changes the workflow

    • One lab record covers raw materials, application formulations, trials, tests and samples, so past work is searchable rather than remembered.
    • INCI mapping per market, composition ranges and impurities at ppm are held once and reused in every document.
    • Technical data sheets, allergen and nanomaterial statements and heavy metals data are generated from the live record.
    • Sample requests and customer questions run on the same record the commercial team works from.

    Build your setup

    These are the modules we typicallyoffer to cosmetics ingredient providers.

    Ingredient and chemicals producers lead with SDS authoring and the applications lab, because documentation and technical support are what actually sell the portfolio.

    Configuration
    5 modules selected26% complete
    See my setup

    Starting from operations. We've pre-selected the modules that function runs on. Add or remove anything below.

    01

    R&D / PLM

    The product and formulation foundation. Where most customers start, because everything else reads from it.

    Recommended

    SDS Authoring

    Every chemical that changes hands needs an SDS, in the end user's language, across every jurisdiction. Generate and version them automatically.

    See it for cosmetics ingredient providers
    Recommended

    R&D Lab Software

    The applications lab gets a home: raw materials, compositions with impurities at ppm, trials, tests and INCI mapping across markets.

    See it for cosmetics ingredient providers

    QMS

    Specifications, supplier approval, deviations, CAPA with effectiveness verification, and training records, which are the two most commonly failed audit items.

    • Training
    • Auto-reminders
    • Document control
    See it for cosmetics ingredient providers

    Customer Portals

    Ends the document relay. Customers pull the SDS, CoA, statements and declarations themselves, under permission control.

    See it for cosmetics ingredient providers

    PLM

    The portfolio represented accurately, with every associated document and composition attached to the product.

    See it for cosmetics ingredient providers

    Testing Management

    Protocols, results and approvals feeding batch release, including third-party results that currently live outside the system.

    See it for cosmetics ingredient providers

    AI Agents

    Two-way document flow automated: chase supplier paperwork, extract and file it, then generate the packs customers ask for.

    Add to your setup
    02

    MRP / MES

    Making and moving the product. Batch execution, planning, stock and the warehouse.

    MES

    Electronic batch records across mixing and finishing, with lot traceability you can prove in hours.

    • Electronic batch records
    • Three-level order structure
    • Dual-signature control
    In your setup

    Inventory Management

    A catalogue-wide view of stock, with tiered supplier pricing history and scorecards behind every buying decision.

    • Inventory overview
    • Stock and non-stock items
    • Request stock
    In your setup

    Warehouse Management

    Lot and location tracking through the site, with scanned receiving, picking and dispatch.

    • Location management
    • Receiving and putaway
    • Pick, pack and dispatch
    In your setup

    Production Planning

    Vessel and line capacity, sequencing to minimise cleaning, and consolidation of customer orders into efficient batches.

    Add to your setup

    Demand Planning

    Forecasting and sales velocity feeding production planning.

    Only if: Customer forecasts drive your plant, which is usually where the chaos starts.

    Add to your setup
    03

    ERP

    The financial backbone, running on the same substance-aware records.

    ERP

    Finance and order management on the same substance-aware records.

    • General ledger
    • Accounts payable
    • Accounts receivable
    See it for cosmetics ingredient providers

    FP&A

    Budgets, forecasts, variance analysis and scenario planning.

    Only if: You're managing margin per material and reporting to a group or a board.

    See it for cosmetics ingredient providers

    Your setup

    Inventory Management + MES + Warehouse Management + QMS + ERP

    5 of 19 connected26%

    What it connects

    Work orders, in-process checks, yield, deviations and the stock the batch becomes.

    How the workflow changes

    Yield is reconciled at the batch, not at month end. Quality holds and releases move stock status directly, so nobody ships against a spreadsheet that's a day out of date.

    Scope note

    No molecule discovery, drug discovery or scientific simulation.

    Book a demo of this setup

    Take this setup with you

    Get your setup as a PDF.

    The modules you've selected, what each one covers and how they connect, written up as a document you can share internally.

    Worldover supports application development, formulation, technical service, product data and commercialisation. It doesn't sell fundamental scientific discovery.

    Worldover supports connected regulatory workflows, product documentation, approvals and the operational data behind them. It isn't a regulatory consultancy service.

    Willow finds answers, prepares work and routes decisions using the live operating record. Material actions remain governed by permissions, approvals and audit history.

    5 selected

    See your setup

    Common questions

    What cosmetics ingredient provider teamsask us most.

    The questions that come up in nearly every conversation, answered plainly.

    How many jurisdictions does SDS authoring cover?

    Authoring is multi-language and multi-jurisdiction, generated from composition and classification held once, with full version control and distribution history per customer.

    Can it handle ranges, exact percentages and impurities?

    Yes. Composition management supports ranges, exact percentages and impurities at ppm, and reuses that data across every document generated from it.

    What happens when the SVHC candidate list updates?

    You can see which materials, mixtures and customers are affected from the substance data you already hold, rather than starting a manual review.

    Does the applications lab get its own workspace?

    Yes. Mock and application formulations, trials, tests and samples run on the same record the commercial team works from, so technical answers reach the customer faster.

    Cosmetics ingredient providers: the questions people search

    What software do cosmetic ingredient suppliers need?
    Cosmetic ingredient suppliers need a single specification and documentation record per grade, fast generation of customer document packs (specification, SDS, INCI, allergen, origin and regulatory statements), sample and demo formula management, and CRM linked to the technical record. Most of the workload is answering document requests, so document generation is the highest-value automation.
    How do you respond faster to customer regulatory questionnaires?
    You answer faster by holding each declaration (allergens, origin, animal testing, IFRA, prop 65, heavy metals) as structured data against the grade, so a questionnaire is assembled from the record instead of researched again. Suppliers doing this typically move from days to minutes per request.
    What documents do cosmetic ingredient customers ask for?
    Customers routinely ask for the technical data sheet, safety data sheet, certificate of analysis for the delivered lot, INCI and allergen declarations, origin and animal testing statements, regulatory status for their markets, and a demo formulation showing the ingredient in use.

    The connected system

    When your systems work together,AI can finally be useful.

    Worldover is built as one operating system. The best version isn't a collection of modules; it's one record for every substance, product, batch and customer. Willow doesn't replace expert judgment. It removes the searching, re-keying and chasing that slow your teams down.

    See the AI operating system

    Go deeper

    Resources for cosmetics ingredient provider teams

    Request a demo

    Tell us where the friction sits today and we'll map the Worldover setup that removes it.